Category Archives: All Blog Posts & Articles

LiveLogik announces partnership with Bullitt group

LiveLogik to deliver Live Video Collaboration with Infrared Capabilities to Insurance Market via integration with the flagship Cat® S60 rugged smartphone LiveLogik, a global provider of cloud-based, real-time video solutions to property and casualty (P&C) insurance ...

New Year, New Features!

The LiveLogik team has been hard at work putting together more than a dozen new features for the Web Portal, each designed to improve your processes in insurance, trades & services, property & strata management & customer service. New System Management ...

What Can Insurance Carriers Learn from Comcast and Verizon?

We live in interesting times. The ever-increasing rate at which technology broadens our horizons has never been so apparent, and our world seems perched on the cusp of incredible change. Each new day brings fantastic new technologies that change the ways we interact and ...

Fast Track Claims are Back!

The concept of Fast Track handling was one of the hot topics in 2008-2009. This was the time when new customer service models along with emerging technology began to make its way into the insurance industry. Since then, Fast Track claim initiatives have been in a flux primarily ...

New Features, Same Great Platform!

We are excited to share some great news! Next time you login to ClaimLogik Live Platform, you will notice a great set of excellent changes. Continuous Video Replay We merged all of the video segments that are captured in the video demonstration together into a single ...

The Value of Real-time Video in Automotive Industry

There are several reasons to adopt a technology in any industry. Technology either provides the benefits of generating revenue, delivers higher levels of efficiency by reducing costs, or it helps minimize the risks. In rare scenarios, a single technology can deliver all three of ...

Increasing Customer Satisfaction in Claims

A recent article posted on Insurance Networking defines increasing customer satisfaction being a top concern for Property and Casualty Insurance Executives, followed by promoting growth, and reducing costs. Referencing a 2014 study conducted by Genpact, the article quotes that ...

Real-time Visual Tech for Claims. Build vs Buy?

New initiatives in the insurance industry are beginning to drive innovation and adoption of technology forward faster than ever before. One of such initiatives to expedite claim resolution provided a leaping start to include application of real-time visual technology within the ...

Finally, Pain Free Supplemental Claims

It is often difficult to accurately capture all of the information for a claim settlement. For example, an auto insurance adjuster is unable to document the damage that is hidden and invisible to the naked eye. Only after damaged vehicle parts are removed can additional damage ...

What Does Disruption Mean For Independent Adjusters?

Technology has a way of creating new markets and eliminating others. This is called disruption. Learning from the past, the experience with travel agents being replaced with online destination and booking websites, online and electronic books eliminating much of the brick and ...