VIDEO STREAMING PLATFORM FOR EVERYTHING INSURANCE
Provide a better experience for customers, with mobile app and web browser access.
Take control of your report cycle times.
Collect all critical information at first customer contact.
Eliminate unnecessary costs due to bottlenecks.
COLLABORATE WITH STAKEHOLDERS IN SECONDS
LIVE TRIAGE & FNOL
Gain instant eyes on-site by connecting live with the customer through mobile app or web browser access - enabling a faster, more cost effective and efficient way of triaging losses
REDUCE TRAVEL COSTS
Reduce travel costs by assessing claims and risks from your desk
SHORTER REPORT LIFECYCLES
Reduce report submission lifecycle from days to hours increasing efficiency and customer satisfaction
INNOVATIVE SERVICE RECOVERY
A new generation customer management tool capable of solving customer escalations
ANY TIME QUALITY AUDITS
Visually inspect repair and risk minimisation quality in real time
REDUCE FRAUD THREAT
Video, audio and photos captured 24/7
Want to submit reports within 1 hour of assessment?
LIVE VIDEO STREAMING APP FOR INSURERS
84%
Lifecycle reduction from Assessment TO REPORT SUBMISSION
as well as 23% lifecycle reduction from lodgement to assessment.
3
DAYS FROM
SUBMISSION TO
REPORT
compared to the industry average of 14 days to report.
23%
REDUCTION IN
TRAVEL COSTS FOR
ASSESSORS
plus an 11kg average reduction of CO2 emissions per claim.
32%
INCREASE IN ASSESSOR EFFICIENCY
including 30% reduction in the report submission lifecycle.
28%
INCREASE IN POLICY HOLDER SATISFACTION
with an average policy holder satisfaction rating of 94%.
Want similar results?
Download “10 ways to Use Live Streaming
for Better Claims Outcomes”
LIVELOGIK EXTENSIONS
Extend your claims management processes. Plug in to ClaimLogik.
VISIT CLAIMLOGIK WEBSITEAWARDS
